OAG - Child Support | Executive Assistant II-III | 26-0175

ATTORNEY GENERAL OF TEXAS • Dallas, TX • 8h ago

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054764 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney Generaland#8217;s (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their childrenand#8217;s lives and ensuring that children in Texas receive the support they need and deserve. The Executive Assistant provides administrative support for the Regional Director. Work involves overseeing and coordinating regional administrative activities ensuring efficiency to meet deadlines. May supervise administrative staff. May serve as the liaison for inventory, purchasing, travel, personnel, safety, records management, leave, facilities, and other duties as assigned by management. Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the Stateand#8217;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.Coordinates, prepares and supervises the preparation of forms and documents for administrative activities such as supplies, leave, travel payroll, personnel documents, purchasing, inventory, training requests and office equipment and building maintenanceProvides administrative support to the region, including drafting correspondence or reports, answering phone calls, processing mail, attending meetings, assigning and monitoring tasks for regional staff, and scheduling appointmentsTrouble-shoots and resolves issues and complaints, such as reassigning staff to cover for absences or emergencies, monitoring workflow to identify backlogs, and inquiriesMay supervise support staff, including assigning and monitoring work, preparing and conducting performance plans and evaluations, initiating personnel actions, resolving work related conflicts and participating in interviewing and hiringProvides training and technical assistanceAssists in developing proceduresAssists with the regional budgetCoordinates computer equipment and telecommunication needs with ITCoordinates office moves and/or space allocationsScan and index documentsReview and maintain child support virtual files for accuracy in the Enterprise Content Management (ECM) repository.Performs related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity Qualifications: Executive Assistant II:Education: Graduation from high school or equivalentEducation: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, office administration, administrative support, legal support, customer serviceExperience: Four (4) years of full-time experience working in the following (or closely related) fields: Child Support, office administration, administrative support, legal support.Knowledge of general office practices and administrative proceduresSkill in using a computer with word processing, spreadsheet or database softwareSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in problem solvingSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.Ability to travel (including overnight travel) up to 5%Ability to @type 45 words per minute (Typing test required at time of interview)Executive Assistant III: All of the above qualifications for an Executive Assistant II, PLUS:Experience: Two (2) additional year of full-time experience working in the following (or closely related) fields: Child Support. Office administration, administrative support, legal support or customer servicePREFERRED QUALIFICATIONSExperience: Supervisory, team lead, or project managementKnowledge: Agency policies and proceduresOther Language: Ability to proficiently read, write, and speak SpanishTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdfTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER

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